
➥ This includes any Plug-in issues that are not intended.
➥ This includes in-game, discord or any third-party website.
➥ If you have a Main Account, you will be required to play on that account.
ZF Staff have final say on this matter. If you are asked to remove or cut down your base in size and do not follow, you will not be allowed to play Vital for a period of time.
Chargeback Policy
➥ In order to be unbanned you must repurchase the product you charge backed plus an additional package at equal or more value
Refund Policy
➥ Please make sure that when you purchase a package, it is what you are happy with having. Package
Transfer Policy
➥ The account you had purchased the product for must not have been active from the point of purchase to the point of ticket creation, once the package is deemed 'used' we cannot transfer it from one person to another.
Package Policy
➥ We do not offer lifetime packages.
➥ Please understand what you have selected to buy prior to purchasing it, we will not refund subscriptions or cancel them for you. You can use command v!transactions in any vital discord channels to see what you've purchased, subscribed to and if so, how to cancel it there.
➥ You may play on an Alternative Account once the ban has surpassed 180-days in length
➥ Exceeding 3 Gamebans ALL under 1 year in length will result in a permanent ban.
The ZF team has over 30k hours in rust and will randomly be spectating players to ensure fair play
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